Return and Replacement Policy

Effective Date: 21/10/2024

At Royal Basmati Rice, we want you to be completely satisfied with your purchase. If you are not satisfied, please read our Return and Replacement Policy below.

1. Eligibility for Returns
We accept returns for unopened and unused products within 30 days of purchase. To initiate a return, please contact us via email or phone.

2. Process for Returns
To return a product, please follow these steps:

• Contact us at info@royalbasmatirice.com or +918005756759 to request a return authorization.
• Package the item securely and include a copy of your order confirmation.
• Ship the item to the address provided by our customer service team.

3. Refunds
Refunds will be processed once the returned item is received and inspected. Original shipping costs are non-refundable.

4. Replacement Policy
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will provide a replacement at no additional cost.

5. Contact Us
For questions regarding our Return and Replacement Policy, please reach out to us:
Phone: +918005756759
Email: info@royalbasmatirice.com